How do I return an item?
Our goal is to exceed your expectations with every product we deliver. We understand that for whatever reason your purchase may not work out.
Please review our return policy below: The return of stocked items for reasons other than manufacturer defect will be determined on a case by case basis and are subject to the factory requisite 35% re-stocking fee. No returns are authorized on items after 30 days of receipt. Items returned to the factory without an authorized RMA number will not be accepted and will be returned to the sender. Once an authorized return is received at the factory in good condition, a credit will be issued in the form of the original payment. Custom, powder-coated, and non-stock items are fabricated to order and cannot be returned under any conditions. |
- Grab Bars
- Mirrors
- Shower & Tub Seats
- Shower Rods
- Washroom Accessories
- Detention Products
- Anti-Ligature Accessories